Legal Overview and Licensing
At we take consumer protections seriously. Below are some helpful links regarding compliance with consumer protection laws.

State Licensing

View the list of licenses holds in each state.

Fee schedule

The Fee schedule provided is a list of common fees and costs that may be incurred in connection with a mortgage loan. Actual fee amounts and costs are subject to change and vary depending on the applicable state law and/or agency guidelines and your loan documents.

Privacy Notice

Find out how shares your personal information. ’s Privacy Notice indicates how shares your personal information in accordance with federal law and state law.

Notice of Error/Requests for Information/General Complaints

Please submit a written notice of error, information request or general complaint addressed to ’s mortgage resolution unit stating the specific error(s) that you believe to have occurred, specific information requested or general complaint. Include your full name, loan number, and submit to: P.O. Box 100078 Duluth, GA 30096-9377.

Texas Disclosure — For property located in Texas

is licensed under the laws of the state of Texas and by state law is subject to regulatory oversight by the department of savings and mortgage lending. Consumers wishing to file a complaint against a mortgage banker or a licensed mortgage banker residential mortgage loan originator should complete and send a complaint form to the Texas department of savings and mortgage lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the department’s website at A toll-free consumer hotline is available at (877) 276-5550. The department maintains a recovery fund to make payments of certain actual out-of-pocket damages sustained by borrowers caused by acts of licensed mortgage banker residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department’s website at

ServiceMac, LLC (NMLS #1687766) provides certain mortgage servicing functions and services on behalf of . For more information regarding ServiceMac, LLC including licensing and other legal information, please visit