Meet Our Team

Robert J. Caruso President/CEO

Bob Caruso is the Chief Executive Officer (CEO) of ServiceMac. Bob is a veteran of the mortgage servicing industry. Prior to the current role, Bob was the Divison President of ServiceLink for Servicing and Strategy. In this role, he looked after the Loancare Subservicing business and other services offered by Loancare. Loancare sub-servicers over 850k loans with over $150 billion in residential loan balances.

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Roderick R. Hatfield EVP/CIO

Rod Hatfield is the Chief Information Officer (CIO) of ServiceMac LLC, responsible for identifying and developing Information Technology applications in support of the company’s business plan and strategic objectives. Rod Hatfield is a talented and seasoned executive with over 25 years of experience in financial services and consulting. 

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Melissa Perdue EVP/CFO

Melissa Perdue is Chief Financial Officer (CFO) and Executive Vice President at ServiceMac. Melissa is responsible for ServiceMac’s overall financial management, including the company’s financial reporting, long-range business planning, and accounting operations.

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Eric S. Sadow EVP/GC & CRO

Eric Sadow is the General Counsel and Chief Risk Officer at ServiceMac. Eric is responsible for the legal, risk, compliance and quality control activities of ServiceMac.

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